Description

Background

Located in the older area of Poole, The Dolphin Shopping Centre encompasses over 120 stores and restaurants which serve the local community in Poole and the surrounding area.

List of Services

  • Preventative planned maintenance
  • Emergency reactive calls
  • 24 / 7 emergency cover

Overview

Along with several other competitors, LynkFM submitted a highly competitive and detailed tender to provide services for M&E, Cleaning, Security and all associated reactive works.

Following a robust interview and elimination stage, we were delighted to be awarded this contract.

Careful and committed management of mobilisation processes ensured a smooth transition from the previous contractor, whilst good working relationships were quickly established with the centre staff.

Essential to the smooth running of the contract from inception to date, has been our commitment to “open book” management of the contract and good communications at all levels.

Despite the complicated logistics of running a shopping centre on such a grand scale, we have in the first year of our agreement, been praised by our client for our professional approach and application of duties.

Details

Client: Jones Lang LaSalle