Description

Background

The Eastgate Centre in Inverness is the biggest shopping centre in the Highlands and serves the largest shopping catchment area in Europe, with a footfall of 8.3 million per annum. The centre offers over 60 stores and 1,350 parking spaces.

Overview

LynkFM have been providing a Total Facilities solution to the centre since April 2009 and the Cleaning and Hard FM teams work cohesively to ensure that the venue is a clean, secure, safe and functioning environment for all visitors at all times.

The contract has already been extended beyond the original term due to the high level of service delivered – consistently at 96% against contract KPI’s.

Our operational management team supported by our HR Department have extensive experience in the mobilisation of small and large contracts that involve a TUPE process.

LynkFM draws on a wealth of global experience in implementing contracted services of any scale. We fully understand the challenges of mobilisation and transition, and how important it is to ensure sufficient resources are put in place to establish a sound operational platform.

We have built our reputation on successful contract transitions.

Details